Fireflies AI

Key Information

Features

• Automatic meeting recording and transcription across major platforms
• AI-generated meeting summaries with key points and action items
• Smart search functionality across all conversations
• Conversation intelligence for meeting dynamics analysis
• Custom topic tracking system
• Collaborative annotation and sharing features
• Workflow automation with CRM integration
• Channel organization for content management
• Video and screen capture capabilities
• Enterprise-grade security protection
• Mobile access through dedicated app
• Support for over 60 languages

Pros

• Seamless integration with video conferencing platforms
• Automated conversion of conversations to searchable content
• Asynchronous team collaboration capabilities
• Multilingual support with auto-detection
• Meeting analytics for communication improvement
• Integration with business tools and workflows

Cons

• Limited storage space in free tier
• Restricted access to advanced features in basic plan
• Limited mobile app functionality
• Channel restrictions for free users

Pricing

• Free tier at $0/month with basic features and 800 mins storage
• Pro plan at $18/month per seat with expanded features and 8,000 mins storage
• Business plan at $29/month per seat with unlimited storage and analytics
• Enterprise plan at $39/month per seat with advanced security and support

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What is Fireflies AI?

Fireflies AI is an advanced meeting assistant that transforms how teams handle their conversations. This AI-powered platform automatically records, transcribes, and analyzes meetings across popular platforms like Zoom, Google Meet, and Microsoft Teams.

The tool creates detailed meeting notes, captures action items, and generates smart summaries, letting participants focus on the discussion instead of taking notes. With support for over 60 languages and seamless integration with many productivity apps, Fireflies AI helps teams collaborate better by creating a searchable knowledge base from voice conversations.

The platform serves over 300,000 organizations worldwide, making meeting information easily accessible and actionable for sales teams, recruiters, educators, and other professionals.

Key Features

• Automatic Meeting Recording and Transcription - The AI assistant joins scheduled meetings automatically and creates accurate transcripts in real-time. It works across major video conferencing platforms and can even handle uploaded audio files or phone calls made through dialers.
• AI-Powered Meeting Summaries - After each meeting, Fireflies generates smart summaries that highlight key points, decisions, and action items. These summaries read naturally, just like notes taken by a human.
• Smart Search Functionality - Users can review hour-long meetings in minutes with powerful search features that let them find specific moments, keywords, or topics quickly. The platform indexes all conversations for easy reference.
• Conversation Intelligence - The platform analyzes meeting dynamics by tracking speaker talk time, sentiment, and monologues. Teams can use these insights to improve communication patterns and meeting effectiveness.
• Custom Topic Tracking - Users can set up custom keywords and themes to monitor, helping them track mentions of competitors, products, or other important topics across all meetings.
• Collaborative Features - Team members can add time-stamped comments and reactions to specific parts of conversations. They can also create and share soundbites of memorable meeting moments.
• Workflow Automation - The platform integrates with CRM systems and task management tools. Users can create tasks using voice commands during meetings, and meeting notes automatically sync to tools like Salesforce, Slack, and Asana.
• Channel Organization - Meetings can be organized into channels by department or project, making information easily discoverable. Teams can set custom privacy controls to ensure sensitive information stays secure.
• Video Screen Capture - Beyond audio, Fireflies captures video, slides, and screen shares, creating a complete record of visual content shared during meetings.
• Enterprise Security - The platform offers enterprise-grade protection with 256-bit encryption, HIPAA compliance options, and SSO capabilities for larger organizations.
• Mobile Access - A dedicated mobile app lets users access meeting content on the go, ensuring teams stay connected regardless of location.
• Multiple Language Support - The platform handles transcription for over 60 languages, making it useful for international teams and global organizations.

Main Advantages

• Seamless Meeting Integration - Works automatically with major video conferencing platforms, eliminating the need for manual recording setup or note-taking during meetings.
• Time-Saving Automation - Converts hours of conversations into searchable, organized content with AI-powered transcription and summarization, saving teams valuable time on documentation.
• Enhanced Team Collaboration - Enables asynchronous communication by letting team members review, search, and share meeting content across departments and time zones.
• Flexible Language Support - Handles over 60 languages with auto-detection capabilities, making it valuable for international teams and multilingual meetings.
• Comprehensive Meeting Analytics - Provides insights into meeting dynamics, speaker patterns, and conversation trends to help teams improve their communication effectiveness.
• Extensive Integration Options - Connects with popular business tools like CRM systems, task managers, and communication platforms, streamlining workflow automation.

Key Limitations

• Storage Restrictions - Free tier limited to 800 minutes of storage per seat, which may not be sufficient for frequent meeting participants.
• Feature Access - Basic plan users have limited access to AI summaries and only three public channels.
• Mobile App Functionality - Some advanced features may only be accessible through the desktop version.
• Channel Management - Free users are restricted to three public channels, which may limit organization capabilities for larger teams.

Fireflies AI Pricing

• Free Plan - $0/month includes unlimited transcription, limited AI summaries, 800 mins storage/seat, and basic features for individuals starting out.
• Pro Plan - $18/month per seat (billed monthly) includes unlimited transcription and AI summaries, 8,000 mins storage/seat, plus additional features like AI apps and CRM integrations.
• Business Plan - $29/month per seat (billed monthly) includes everything in Pro plus unlimited storage, conversation intelligence, and team analytics.
• Enterprise Plan - $39/month per seat (billed annually) includes everything in Business plus custom data retention, dedicated support, and advanced security features.

FAQs

1. What is Fireflies AI used for?

Fireflies AI serves as an AI-powered meeting assistant that automatically records, transcribes, and analyzes conversations across various video conferencing platforms. The tool helps teams capture important meeting details, create searchable transcripts, and generate smart summaries without manual note-taking. It integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams to streamline the meeting documentation process.

2. What features are included in the Free plan?

The Free plan includes unlimited transcription capabilities, limited AI summaries, and 800 minutes of storage per seat. Users can record meetings across major platforms, access transcription in over 60 languages, use auto-language detection, and search within meetings. The free tier also includes basic features like comments, bookmarks, soundbites, and audio/video uploads, though users are limited to three public channels.

3. Who is using Fireflies AI?

• Sales Teams - Using the platform to record customer calls, track mentions of products or competitors, and automatically sync meeting notes to CRM systems.
• Recruiters and HR Professionals - Documenting candidate interviews, creating searchable interview archives, and sharing feedback with hiring teams.
• Educational Institutions - Recording lectures, creating transcripts for students, and maintaining an organized knowledge base of educational content.
• Business Leaders - Capturing strategic discussions, tracking action items, and analyzing meeting effectiveness through conversation intelligence.
• Remote Teams - Facilitating asynchronous communication by recording and sharing meeting content across different time zones.
• Customer Success Teams - Documenting client interactions, tracking customer feedback, and sharing important conversations across departments.
• Project Managers - Recording project updates, tracking deliverables mentioned in meetings, and maintaining clear communication records.

4. What are the storage and usage limits?

Storage limits vary by plan, starting with 800 minutes per seat for free users, 8,000 minutes per seat for Pro users, and unlimited storage for Business and Enterprise plans. There are no limits on the number of meetings that can be recorded or transcribed. However, the system can only join one meeting per user at a time, and meetings are limited to 2 hours by default before requiring reconnection.

5. How accurate is the transcription?

The platform achieves approximately 90% accuracy in transcription across supported languages. Accuracy can vary depending on factors like audio quality, speaker clarity, and background noise. The system continuously improves through machine learning, and users can edit transcripts to correct any errors manually.

6. How does Fireflies AI handle data security and privacy?

The platform employs 256-bit encryption for all data and offers HIPAA compliance options for Enterprise users. Meeting recordings and transcripts are stored securely in the cloud, and users can set custom privacy controls for sensitive information. Enterprise customers can also implement SSO and custom data retention policies.

7. What integrations does Fireflies AI support?

The platform integrates with major CRM systems like Salesforce and HubSpot, collaboration tools like Slack and Asana, and storage solutions like Dropbox. Users can automate workflows through these integrations, such as creating tasks from meeting action items or syncing meeting notes to their preferred platforms. The system also supports custom integrations through Zapier for additional connectivity options.

8. How does the AI summary feature work?

The AI summary feature automatically analyzes meeting transcripts to identify key discussion points, decisions made, and action items. It creates a concise summary that highlights the most important aspects of the conversation, making it easier for participants and non-attendees to quickly understand meeting outcomes. The summary feature becomes more comprehensive in paid plans, offering additional insights like sentiment analysis and conversation intelligence.