Freemium

Research analysis platform for quick customer feedback insights.

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Key Information

Features

  • AI-powered analysis engine for text, audio, and video content
  • Project kits for research organization
  • Visual designer for automated reports
  • TLDR dashboard with key insights
  • Smart research assistant for data queries
  • Magic editor with video transcription
  • Multi-language support across 98 languages
  • Enterprise security protocols
  • Platform integrations with major tools
  • Automated transcription capabilities
  • Interactive insight dashboards
  • API access for system integration
  • Collaborative project features
  • Custom report generation

Pros

  • Fast analysis speed for research work
  • Multiple data format support
  • Easy team collaboration
  • Flexible integration options

Cons

  • File size restrictions
  • Language detection accuracy issues
  • Limited template customization options

Pricing

  • Starter plan at $19/month
  • Basic plan at $49/month
  • Pro plan at $99/month
  • Business plan at $299/month
  • Enterprise plan with custom pricing
  • Free plan with limited features
  • 50% education discount available

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What is Insight7?

Insight7 transforms how teams handle customer feedback and market research data. This AI-powered platform turns interviews, call recordings, surveys, and reviews into clear, actionable insights within minutes instead of weeks.

The platform helps product teams and marketers make smarter decisions by automatically analyzing customer feedback at scale. With features like Project Kits and Visual Designer, teams can quickly spot trends, pain points, and opportunities hidden in their research data, making it easier to build products that customers actually want.

Key Features

  • AI-Powered Analysis Engine speeds up research analysis by automatically processing various data types including text, audio, and video content. The system can handle multiple formats like docx, csv, pdf, mp3, and mp4 files.
  • Project Kits simplify workflow organization by letting teams create dedicated spaces for different research initiatives. Users can import and organize customer feedback in structured project folders.
  • Visual Designer creates well-designed reports and presentations automatically from analyzed data. Teams can generate professional-looking documents with just one click.
  • TLDR Dashboard displays quick summaries of all project data, showing key insights, opportunities, and keywords at a glance. The system also indicates sentiment analysis - positive, negative, or neutral.
  • Smart Research Assistant allows users to ask specific questions about their data and get instant answers. This feature helps teams dig deeper into customer feedback without manual searching.
  • Magic Editor offers advanced features for faster data analysis, including video transcription with 95% accuracy. Users can add highlights, tags, and edit insights directly.
  • Multi-Language Support covers over 98 languages, making it perfect for global research projects and international teams.
  • Enterprise Security ensures all data remains protected and compliant with security standards. The platform is built with security-first design principles.
  • Platform Integrations connect seamlessly with popular tools like HubSpot, Zendesk, Gong, and Salesforce, streamlining existing workflows.
  • Automated Transcription converts audio and video content into searchable text, making it easier to analyze verbal feedback and interviews.
  • Interactive Insight Dashboards allow teams to visualize and share findings across departments. These dashboards make complex data easy to understand and act upon.
  • API Access enables deeper integration with existing systems and allows teams to pull insights directly into their preferred tools.
  • Collaborative Features let multiple team members work together on research projects, add notes, and share findings in real-time.
  • Custom Report Generation creates tailored reports based on specific needs, with options ranging from 20 to unlimited report downloads depending on the plan.

Main Advantages

  • Fast Analysis Speed turns hours of research work into minutes with AI-powered processing and automated insights generation.
  • Multiple Data Format Support handles various types of input including text documents, audio files, video recordings, and survey responses.
  • Easy Collaboration enables team members to work together seamlessly on research projects with shared workspaces and real-time updates.
  • Flexible Integration Options connects with popular business tools and platforms through API access and built-in integrations.

Key Limitations

  • File Size Restrictions limit the maximum size of individual uploads depending on the plan level.
  • Language Detection may occasionally need manual correction for specific dialects or technical terms.
  • Template Customization options are limited in lower-tier plans.

How much does Insight7 cost?

Starter - $19/month

  • 1 User
  • 10 Files
  • 1 Project
  • 15 Questions
  • 20 Hours of Transcription

Basic - $49/month

  • 1 User
  • 25 Files
  • 3 Projects
  • 45 Questions
  • 100 Hours of Transcription

Pro - $99/month

  • 1 User
  • 75 Files
  • 10 Projects
  • 100 Questions
  • 200 Hours of Transcription
  • Report Generation
  • Templates
  • Visual Maps & Charts
  • Video/Audio Highlights

Business - $299/month

  • 3 Users
  • 150 Files
  • 20 Projects
  • 300 Questions
  • 600 Hours of Transcription
  • All Pro features
  • Multi-Project Search

Enterprise - Contact for pricing

  • Unlimited Users
  • Unlimited Files
  • Unlimited Projects
  • Unlimited Questions
  • Unlimited Transcription
  • All Business features
  • Live Recording

Free plan includes 3 document analysis, 3 transcriptions & 9 questions.
Education & Non-Profit get 50% off Pro or Business plans with code STUDENT50.

Frequently Asked Questions

1. What file types can Insight7 analyze?

Insight7 processes text documents (.pdf, .txt, .csv, .doc), audio files (mp3), and videos (mp4). Each file should be under 10MB for documents and 1GB for media files.

2. How does the free plan work?

The free plan includes 3 document analyses, 3 transcriptions, and 9 questions. No credit card is required to start using these basic features.

3. What security measures does Insight7 implement?

Insight7 follows GDPR and SOC2 compliance standards, using AWS for secure data storage. All data remains protected through industry-standard security protocols.

4. How many languages does Insight7 support?

The platform supports over 98 languages for transcription and analysis, making it suitable for international research and global team collaboration.

5. What happens to my data after analysis?

Your data remains secure and private. Insight7 does not use customer databases for training its models or share information with other clients.

6. Can I integrate Insight7 with other tools?

The platform integrates with Google Drive, YouTube, OneDrive, SharePoint, Gong, HubSpot, Zendesk, and other popular business tools.

7. What is the refund policy?

While users can cancel subscriptions at any time, Insight7 does not offer refunds for billing periods already paid.

8. How do I prepare survey data for analysis?

Survey data should be formatted in CSV files with open-ended questions in separate columns. The platform works best with qualitative data rather than quantitative information.

9. Who is using Insight7?

  • Product teams conducting user research and gathering customer feedback for feature development
  • Market researchers analyzing interview transcripts and focus group discussions
  • UX designers collecting user experience data and journey mapping
  • Customer experience teams processing customer feedback and support interactions
  • Business consultants analyzing client interviews and stakeholder feedback
  • Academic researchers processing qualitative research data
  • HR teams analyzing employee feedback and engagement surveys
  • Marketing teams studying customer behavior and preferences
  • Sales teams analyzing sales call recordings and client interactions
  • Strategy teams gathering competitive intelligence and market insights

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