Landbot AI

Key Information

Key Features

• No-code flow builder
• AI-powered chatbots
• Conditional logic
• A/B testing
• Custom code
• Human takeover
• Team inbox
• WhatsApp integration
• Facebook Messenger integration
• API integration

Pricing

• Sandbox - free
• Starter - $43.12/month
• WhatsApp Pro - $215.58/month
• Business - custom pricing

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What is Landbot AI?

Landbot AI is a no-code conversational platform designed to help users create automated chatbots for various channels like websites, WhatsApp, and Facebook Messenger. It offers an intuitive drag-and-drop flow builder that simplifies the process of building complex chatbot flows without requiring any coding knowledge.

Landbot AI is particularly useful for automating customer interactions such as lead generation, appointment scheduling, and customer support. It integrates well with multiple platforms, allowing businesses to enhance their communication strategies efficiently.

Features

• No-code flow builder: This feature allows users to create chatbot flows without writing any code, making it accessible to a wide range of users.
• AI-powered chatbots: Landbot AI includes AI assistants that can handle tasks like lead generation and customer support, enhancing user engagement.
• Conditional logic: This feature enables chatbots to make decisions based on user inputs, creating more personalized interactions.
• A/B testing: Users can test different versions of their chatbots to see which performs better, helping optimize their strategies.
• Custom code: For more advanced users, Landbot allows the integration of custom CSS/JS code to further customize chatbot appearances and functionalities.
• Human takeover: This feature allows human agents to take over conversations when needed, ensuring seamless transitions from automated to human support.
• Team inbox: A unified inbox where teams can manage and respond to customer inquiries efficiently.
• WhatsApp integration: Landbot supports creating chatbots for WhatsApp, allowing businesses to reach customers on this popular messaging platform.
• Facebook Messenger integration: Users can also integrate their chatbots with Facebook Messenger, expanding their reach across social media.
• API integration: The API allows developers to integrate Landbot chatbots into any third-party application, providing flexibility in deployment.

Pros

• Easy-to-use interface: Landbot's no-code builder makes it simple for beginners to create complex chatbots.
• Versatile integrations: Supports integration with various platforms like Zapier, Slack, and Google Analytics.
• AI-powered functionalities: Includes AI assistants for lead generation and customer support.
• Customizable chat widgets: Allows for custom branding and design of chat widgets.
• Visitor tracking and analytics: Provides insights into user interactions, helping businesses optimize their strategies.

Cons

• Limited mobile support: Landbot does not offer mobile apps for managing chatbots.
• Additional charges for extra features: Users may incur extra costs for features beyond the base plans.

Landbot AI Pricing

Sandbox Plan - free

• Chats included: 100/month
• Seats included: 1
• Basic flow operations
• Limited integrations
• Basic power-ups
• Team inbox

Starter Plan - $43.12/month

• Chats included: 500/month
• AI chats included: 100/month
• Seats included: 2
• Landbot AI assistants
• Upgraded flow operations
• Custom code
• Basic integrations
• Basic power-ups

WhatsApp Pro Plan - $215.58/month

• Chats included: 2,500/month
• AI chats included: 500/month
• Seats included: 3
• WhatsApp business number
• WhatsApp opt-in tools
• Essential integrations
• Advanced power-ups

Business Plan - custom pricing

• Chats included: custom
• AI chats included: 1,000/month
• Seats included: 5
• Bot management services
• Priority customer support
• Dedicated success manager
• Documentation review

Frequently Asked Questions

1. What functions does the freemium account of Landbot AI offer?

The freemium account, known as the Sandbox plan, offers 100 chats per month, 1 user seat, basic flow operations, limited integrations, and basic power-ups. It is ideal for testing Landbot's features or creating minimal chatbots.

2. How does Landbot AI compare to similar tools like Freshchat?

Landbot AI and Freshchat both offer chatbot builders, but they differ in pricing and features. Landbot provides a free plan and focuses on no-code building, while Freshchat offers a limited free version and emphasizes agent assignment features like IntelliAssign.

3. What are the usage limits for each plan?

Each plan has specific limits on chats and user seats. For example, the Starter plan includes 500 chats and 2 seats, while the Pro plan offers more extensive limits.

4. Does Landbot AI support multiple languages?

Landbot AI can be used to create chatbots in multiple languages, making it suitable for businesses with international customer bases.

5. How do I use Landbot AI effectively for customer support?

To use Landbot AI effectively for customer support, start by creating a chatbot flow that addresses common customer queries. Use conditional logic to personalize responses and integrate human takeover for complex issues. Regularly review analytics to optimize the chatbot's performance.

6. What is the refund policy for Landbot AI?

Landbot AI does not explicitly mention a refund policy in its general information. Users should contact customer support for specific details regarding refunds.

7. Are there any prerequisites for using Landbot AI?

There are no specific prerequisites for using Landbot AI, as it is designed to be accessible with its no-code interface. However, having some knowledge of chatbot design principles can be beneficial.