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Comprehensive email archiving and management solution for businesses.
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Key Information
Features
- Automated email archiving in real-time
- Multi-level access control system
- Advanced search functionality
- Built-in disaster recovery
- Flexible storage options
- High-volume email processing
- Complete activity tracking
- Cloud platform integration
- Automated email lifecycle management
- Custom retention policy settings
Pros
- Automated email management and organization
- Email performance tracking and analytics
- Multiple workspace organization
- Global security and reputation tools
- Team communication through Slack
Cons
- Limited storage capacity
- Initial learning period required
- Restricted customization for automated processes
Pricing
- Starter: $69/month for 15 email accounts and 1 workspace
- Grow: $149/month for 50 email accounts and 3 workspaces
- Scale: $229/month for 150 email accounts and 15 workspaces, additional accounts at $1.2 each
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What is MailBase?
MailBase is an advanced email archiving solution that helps businesses manage and store their email communications effectively. This powerful system runs quietly in the background, making copies of all incoming and outgoing emails without disrupting regular workflow.
The platform uses a distributed architecture to handle massive email volumes, making searching and auditing tasks quick and simple. With its high compatibility with cloud mail and various mail servers, MailBase offers seamless integration and deployment. The system also includes smart lifecycle management capabilities, allowing organizations to store archived emails across local servers, cloud services, or external storage based on how often they need to access the data.
Features
- Seamless Email Archiving keeps your email system running smoothly by automatically capturing and storing all messages in real-time. The replication mode works without any changes to existing network structures or mail processes, making implementation straightforward and hassle-free.
- Hierarchical Access Control lets administrators set different permission levels throughout the organization. This ensures that sensitive information stays protected while allowing authorized personnel to access the data they need.
- Advanced Search Capabilities powered by a proprietary search engine makes finding specific emails quick and efficient. Users can search through hundreds of millions of archived messages using various criteria and filters.
- Disaster Recovery Solutions protect your email data with built-in backup and recovery options. The system maintains multiple copies of archived messages across different storage locations to prevent data loss.
- Flexible Storage Management adapts to your organization's needs by offering multiple storage options. Emails can be stored locally, in the cloud, or on external media, with automatic organization based on access patterns.
- High-Performance Processing handles large email volumes through a distributed architecture. This setup ensures fast processing speeds even when dealing with hundreds of millions of messages.
- Comprehensive Audit Trail tracks all system activities and email access attempts. This feature helps organizations maintain compliance and security by documenting who accessed what and when.
- Cloud Compatibility ensures smooth operation with various email platforms and services. The system works seamlessly with both traditional mail servers and modern cloud-based email solutions.
- Life Cycle Management automatically moves emails between storage tiers based on their age and access frequency. This optimizes storage costs while maintaining quick access to frequently needed messages.
- Customizable Retention Policies allow organizations to set specific rules for how long different types of emails should be kept. This helps meet legal requirements and internal policies while managing storage space efficiently.
Main Advantages
- Streamlined Email Management simplifies the handling of large email volumes through automated archiving and organization, reducing manual work and saving valuable time.
- Enhanced Deliverability Tracking provides detailed analytics and insights about email performance, helping users optimize their email campaigns for better results.
- Multi-workspace Support allows teams to organize their email operations efficiently across different projects or departments, with separate workspaces for different purposes.
- Comprehensive Security Features include global block list functionality and reputation management tools to protect sender reputation and prevent email abuse.
- Team Collaboration Tools enable seamless communication through Slack integration and email notifications, keeping everyone updated on important developments.
Key Limitations
- Storage Space Restrictions may require regular cleanup or archiving of older emails to maintain system performance.
- Learning Curve for new users who need to familiarize themselves with the platform's features and workflow.
- Limited Customization Options for certain automated processes and workflow templates.
How much does MailBase cost?
Starter Plan: $69/month
- 15 email accounts included
- $4.60 per email account
- 1 workspace included
- Best for solopreneurs targeting 2-5 sales calls monthly
Grow Plan: $149/month
- 50 email accounts included
- $2.98 per email account
- 3 workspaces included
- Ideal for growing teams aiming for 20-50 monthly sales opportunities
Scale Plan: $229/month
- 150 email accounts included
- $1.53 per email account
- 15 workspaces included
- Perfect for larger teams targeting 100+ monthly sales opportunities
- Additional email accounts at $1.2 each
Note: Prices are subject to change. Please check the official website for the most up-to-date prices.
Check MailBase Official Pricing ›Frequently Asked Questions
1. What is the minimum system requirement for MailBase?
MailBase requires a standard email server setup with SMTP/IMAP support. The system works with most popular email servers including Microsoft Exchange, G Suite, and other cloud-based email services. Storage requirements depend on email volume, with recommended minimum storage of 500GB for small organizations.
2. How does MailBase handle data backup?
The system creates multiple redundant copies of archived emails across different storage locations. It supports both local and cloud backup options, with automated scheduling for regular backups. Users can also manually export archives to external storage devices.
3. Can MailBase integrate with existing email workflows?
MailBase operates in replication mode, which means it captures email copies without interfering with existing email processes. The system integrates seamlessly with current email infrastructure and requires no changes to existing network configurations or mail flow.
4. What security measures does MailBase implement?
The platform uses enterprise-grade encryption for stored emails, supports SSL/TLS for data in transit, and includes role-based access control. All system activities are logged for audit purposes, and the platform supports compliance with major data protection regulations.
5. Who is using MailBase?
- Financial institutions requiring comprehensive email archiving for regulatory compliance and audit trails
- Legal firms needing secure storage and quick retrieval of client communications
- Healthcare organizations maintaining HIPAA-compliant email records
- Educational institutions managing faculty and administrative communications
- Government agencies requiring long-term email preservation and search capabilities
- Manufacturing companies tracking supplier and customer correspondence
- Technology companies maintaining development and support communication history
- Retail businesses archiving customer service interactions
6. How does the search functionality work?
The proprietary search engine indexes all email content, attachments, and metadata. Users can search using various criteria including sender, recipient, date ranges, keywords, and attachment types. The distributed architecture enables quick search results even across millions of archived messages.
7. What happens if the primary storage system fails?
MailBase includes automatic failover capabilities. If the primary storage system experiences issues, the system automatically switches to backup storage while maintaining full functionality. Once the primary system is restored, all data is synchronized automatically.
8. How does MailBase handle email lifecycle management?
The system automatically moves emails between storage tiers based on age and access frequency. Recent or frequently accessed emails are kept in fast storage, while older emails are moved to more cost-effective storage options. Users can define custom retention policies for different email categories.
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