Pragma

Key Information

Key Features

• Unlimited Users
• Role-based Access Control
• Team Management
• Two-Factor Authentication
• Flexible Privacy Options
• Slack Integration
• Hubspot Integration
• Confluence Integration
• Google Drive Access
• Notion Access
• OneDrive Access
• Chrome Extension
• Outlook Add-in
• Slack Bot
• Auto-Reply Suggestions

Pricing

• Pay as you grow - $25/month
• Additional tiers:
• 20 messages
• 600 messages
• 1,000 messages
• 3,000 messages

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What is Pragma?

Pragma is an AI-powered knowledge assistant tool designed to help organizations accelerate knowledge discovery and sharing. It provides instant access to an organization's knowledge sources, allowing users to find information quickly and efficiently, especially through integrations like Slack.

Pragma's capabilities extend beyond simple information retrieval, as it can string together multiple apps to trigger multi-platform actions. This includes summarizing information, crafting emails, and sending messages, all while maintaining a transparent and trustworthy environment. The tool also supports continuous learning by allowing teams to enhance the quality of AI responses over time.

Features

• Unlimited Users: This feature allows any number of users to access and utilize the tool without restrictions.
• Role-based Access Control: Users can be assigned different roles, each with specific permissions to manage access to information and features.
• Team Management: This feature enables teams to organize and manage their workflow more effectively.
• Two-Factor Authentication: Provides an additional layer of security to protect user accounts.
• Flexible Privacy Options: Users can customize privacy settings for each integration to ensure data protection.
• Slack Integration: Allows users to access information directly within Slack, saving time and effort.
• Hubspot Integration: Integrates with Hubspot to leverage customer relationship management capabilities.
• Confluence Integration: Enhances collaboration by integrating with Confluence for document management.
• Google Drive Access: Enables seamless access to files stored on Google Drive.
• Notion Access: Integrates with Notion for organized note-taking and knowledge management.
• OneDrive Access: Allows access to files stored on OneDrive.
• Chrome Extension: Offers a convenient browser extension for easy access.
• Outlook Add-in: Integrates with Outlook for streamlined email management.
• Slack Bot: Automates tasks and provides instant answers within Slack.
• Auto-Reply Suggestions: Offers automated reply suggestions for customer support.

Pros

• Scalable Pricing: The pay-as-you-grow model ensures that costs align with usage.
• Multi-Platform Integration: Supports integration with various platforms like Slack and Hubspot.
• Enhanced Security: Offers two-factor authentication for secure access.
• Continuous Learning: Improves AI responses based on user feedback.
• Flexible Privacy Settings: Allows customization of privacy options for each integration.

Cons

• Limited Customization: Some users might find the customization options limited for specific integrations.
• Dependence on AI Quality: The effectiveness of the tool depends on the quality of the AI responses.

Pragma Pricing

The pricing model for Pragma is based on a "pay as you grow" approach, starting at $25/month. This plan includes 200 messages, with additional tiers available for more messages:

• 20 messages: Additional option for smaller needs.
• 600 messages: Suitable for moderate usage.
• 1,000 messages: Ideal for larger teams.
• 3,000 messages: Best for extensive usage.

Frequently Asked Questions

1. What are the key features of Pragma's freemium account?

Pragma does not explicitly offer a freemium account, but its pricing model is flexible and scalable based on usage. The tool includes features like unlimited users, role-based access control, and integration with various platforms.

2. How does Pragma compare to similar tools?

Pragma stands out with its AI-powered knowledge assistant and multi-platform integration capabilities. It is comparable to tools like Intercom and Hubspot but focuses more on internal knowledge management and automation.

3. What is the refund policy for Pragma?

Pragma offers a return management system that supports refunds and exchanges, but specific details about the refund policy for subscriptions are not provided. It is recommended to check directly with Pragma for more information.

4. What are the prerequisites for using Pragma effectively?

To use Pragma effectively, users should have a basic understanding of AI-powered tools and integration with platforms like Slack and Google Drive. Setting up integrations and customizing privacy settings are also important.

5. Is Pragma available on multiple platforms?

Yes, Pragma supports integration with multiple platforms such as Slack, Hubspot, and Google Drive, making it accessible across various environments. However, it does not specify support for mobile apps.

6. How can Pragma be used effectively in a business setting?

Pragma can be used effectively by integrating it with existing workflows, leveraging its AI to automate tasks, and continuously updating the knowledge base to improve response quality. It is particularly useful for customer support and team collaboration.

7. What are some of the outstanding features of Pragma?

One of the outstanding features of Pragma is its ability to integrate with multiple platforms and automate tasks, making it a powerful tool for streamlining workflows and enhancing productivity. Additionally, its continuous learning feature helps improve AI responses over time.