Coach by Wonderway

Key Information

Features

• Unlimited call scoring
• Custom scorecards
• Scorecard templates
• Key areas for improvement
• Integration with video conferencing tools
• Integration with conversation intelligence tools
• Integration with sales dialers
• Multilingual support
• SOC 2 Type 2 compliance
• Unlimited training programs
• Training programs for key sales skills
• Competency maps and skills journey
• Impact tracking
• CRM integration
• Templates for product features and process updates
• Assessment types
• Best practice sharing
• Goals and milestones connected to CRM

Pros

• Time and cost savings
• Enhanced sales performance
• Increased onboarding efficiency
• High adaptability
• Comprehensive support

Cons

• Learning curve
• Dependence on tech infrastructure
• Language constraints

Pricing

• Contact for pricing: Unlimited call scoring, custom scorecards, integrations
• Contact for pricing: Sales LMS, training programs, CRM integration
• Free trial: Analyze up to 20 calls

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What is Coach by Wonderway?

Coach by Wonderway, now known as Verity, is a powerful AI tool designed to revolutionize sales coaching and quality assurance. It provides real-time, actionable feedback on every sales call, eliminating the need for manual intervention. This tool uses advanced large language models to understand the context of calls, offering insights and coaching feedback that are similar to those from a human coach. It helps sales teams improve their performance, streamline the coaching process, and enhance overall sales execution.

Key Features

• Unlimited Call Scoring: Verity scores every single call, providing comprehensive feedback to sales reps.
• Custom Scorecards: The tool allows for custom scorecards that fit your sales process, ensuring the feedback is relevant and actionable.
• Scorecard Templates: It includes 10 scorecard templates for all major sales methodologies, making it easy to get started.
• Key Areas for Improvement: Identifies key areas for improvement for each rep and team, helping in targeted training.
• Integration with Video Conferencing Tools: Integrates with tools like Zoom, Google, and Microsoft, making it seamless to use in existing workflows.
• Integration with Conversation Intelligence Tools: Works with tools like Gong, Chorus, Salesloft, and Outreach to enhance sales intelligence.
• Integration with Sales Dialers: Compatible with Hubspot, Dialpad, and RingCentral, among others.
• Multilingual Support: Supports 8 languages, making it accessible to a broader user base.
• SOC 2 Type 2 Compliance: Ensures high standards of security and compliance.
• Unlimited Training Programs: Assign and track unlimited training programs for sales teams.
• Training Programs for Key Sales Skills: Offers over 40 training programs for essential sales skills.
• Competency Maps and Skills Journey: Helps in mapping and tracking the skills development of sales reps.
• Impact Tracking: Tracks the impact of training on revenue, conversion rates, and ramp time.
• CRM Integration: Integrates with CRM systems like Salesforce, Hubspot, and PipeDrive.
• Templates for Product Features and Process Updates: Provides templates for updating product features and processes.
• Assessment Types: Includes 10 different assessment types such as pitch recordings, roleplays, scorecards, and quizzes.
• Best Practice Sharing: Facilitates sharing best practices across the team.
• Goals and Milestones Connected to CRM: Connects goals and milestones directly to the CRM system.

Main Advantages

• Time and Cost Savings: Reduces the need to manually listen to calls, saving significant time and resources.
• Enhanced Sales Performance: Provides detailed insights into sales execution, helping teams close the sales execution gap.
• Increased Onboarding Efficiency: Accelerates sales onboarding, with users reporting up to 3x faster onboarding times.
• High Adaptability: Custom scorecards and integration capabilities ensure the tool fits seamlessly into any sales process.
• Comprehensive Support: Offers dedicated customer success, email, chat, and phone support, along with full GDPR compliance.

Key Limitations

• Learning Curve: New users may need time to familiarize themselves with the tool's features and integration capabilities.
• Dependence on Tech Infrastructure: Requires a solid IT infrastructure for full integration and functionality.
• Language Constraints: While supporting multiple languages, there might be constraints in accuracy for less commonly spoken languages.

How much does Coach by Wonderway cost?

• Verity - Contact for Pricing
  • Unlimited call scoring
  • Custom scorecards
  • Integration with various tools
  • SOC 2 Type 2 compliance
  • Supports 8 languages
  • Dedicated customer success and support
• Sales LMS - Contact for Pricing
  • Assign and track unlimited training programs
  • Over 40 training programs for key sales skills
  • Competency maps and skills journey
  • CRM integration
  • Multiple assessment types
  • Best practice sharing
  • Goals and milestones connected to CRM
• Free Trial Available: A free trial option is available for the Verity product, allowing users to analyze up to 20 calls.

Note: Prices are subject to change. Please check the official website for the most up-to-date prices.

Check Coach by Wonderway Official Pricing ›

Frequently Asked Questions

1. What functions does the freemium account of Coach by Wonderway offer?

The freemium account, or the free trial, of Coach by Wonderway allows users to analyze up to 20 calls. This trial provides a glimpse into the tool's capabilities, including real-time feedback, custom scorecards, and integration with various sales tools.

2. How does Coach by Wonderway compare to similar tools?

Coach by Wonderway stands out due to its advanced large language models that provide context-based feedback, unlike traditional tools that rely on keyword analysis. It offers more personalized and actionable insights, making it a more effective tool for sales coaching and quality assurance.

3. Who is using Coach by Wonderway?

• Sales Teams: Sales teams across various industries use Coach by Wonderway to improve their sales performance and streamline the coaching process.
• Sales Managers: Sales managers benefit from the tool's ability to provide real-time feedback and identify key areas for improvement.
• Onboarding Teams: Onboarding teams use the tool to accelerate the onboarding process and ensure new reps are up to speed quickly.
• Training Departments: Training departments leverage the Sales LMS features to assign, track, and evaluate training programs.

4. What are the prerequisites for using Coach by Wonderway?

To use Coach by Wonderway effectively, users need a solid IT infrastructure and familiarity with sales methodologies. The tool integrates with various sales tools, so having these tools in place can enhance its functionality.

5. Is Coach by Wonderway multilingual and multiplatform?

Yes, Coach by Wonderway supports 8 languages and integrates with multiple platforms, including video conferencing tools, conversation intelligence tools, and sales dialers. This makes it accessible and usable across different regions and workflows.

6. What are some outstanding features of Coach by Wonderway?

One of the standout features is its ability to provide real-time, actionable feedback on every sales call. It also offers custom scorecards, integration with various sales tools, and a comprehensive Sales LMS for training and development.

7. How can I use Coach by Wonderway effectively?

To use Coach by Wonderway effectively, start by setting up custom scorecards that align with your sales process. Ensure integration with your existing sales tools and leverage the real-time feedback to coach your sales reps. Regularly review the insights provided to identify key areas for improvement and adjust your training programs accordingly.

8. What is the refund policy for Coach by Wonderway?

For detailed information on the refund policy, it is best to contact the customer support team or refer to the official terms and conditions on the Verity website.