Creatio

Key Information

Key Features

• No-code user interface designer
• No-code workflow designers
• Web, desktop, and mobile apps
• Customization via scripts
• Custom branding for UI
• Unlimited applications
• Unlimited workflows
• Unlimited records
• Creatio.ai Tokens
• OData REST API Access
• Connections via Webhooks
• Cloud hosting
• On-premise hosting
• Dedicated cloud instance
• Offline mode for mobile apps
• Custom domain name
• Granular access controls
• Column and field-level permissions
• Org. roles support
• Single sign-on (SSO)
• LDAP synchronization
• Audit log
• Change log
• Governance Application
• SOC 2 Type II Compliance
• HIPAA Compliance
• Online Academy
• Online community
• Customer success manager
• Online training and certification

Pricing

• Growth - $25/month
• Enterprise - $55/month
• Unlimited - $85/month

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What is Creatio?

Creatio is a no-code platform designed to automate workflows and customer relationship management (CRM) processes. It offers a high degree of customization and flexibility, allowing businesses to tailor the platform to their specific needs without requiring extensive coding knowledge. This flexibility is enhanced by Creatio's composable architecture, which enables users to assemble various components to create unique business applications.

Creatio supports a wide range of business automation needs, including sales, marketing, and customer service. It provides powerful analytics and reporting features, along with customizable dashboards. Additionally, Creatio integrates AI and machine learning capabilities to enhance its functionalities. The platform is suitable for businesses of various sizes, from small to large enterprises, offering scalable solutions that can adapt to growing business requirements.

Features

• No-code user interface designer: This feature allows users to create custom interfaces without needing to write code, making it easier to design and implement user-friendly applications.
• No-code workflow designers: Enables the creation of workflows and business processes without coding, streamlining automation tasks.
• Web, desktop, and mobile apps: Supports the development of applications across multiple platforms, ensuring accessibility from various devices.
• Customization via scripts: While primarily no-code, Creatio also allows for customization using scripts for more complex or specific requirements.
• Custom branding for UI: Allows businesses to personalize the user interface with their branding, enhancing user experience and consistency.
• Unlimited applications: Users can deploy as many applications as needed, providing flexibility in managing diverse business processes.
• Unlimited workflows: Supports the creation of an unlimited number of workflows, allowing for comprehensive automation.
• Unlimited records: Provides ample storage for business data, ensuring that users can manage large datasets efficiently.
• Creatio.ai Tokens: Offers AI-driven capabilities to enhance automation and decision-making processes.
• OData REST API Access: Facilitates integration with other systems through standardized APIs.
• Connections via Webhooks: Enables real-time data exchange and automation across different applications.
• Cloud hosting: Offers cloud-based deployment for scalability and reliability.
• On-premise hosting: Provides the option for on-premise deployment for businesses with specific security or compliance needs.
• Dedicated cloud instance: Includes a dedicated cloud instance for enhanced performance and security.
• Offline mode for mobile apps: Allows users to access and work on mobile apps even without an internet connection.
• Custom domain name: Enables businesses to use their own domain names for branding consistency.
• Granular access controls: Offers detailed permissions management to ensure data security and compliance.
• Column and field-level permissions: Allows precise control over data access at the column and field level.
• Org. roles support: Supports organizational roles for structured access management.
• Single sign-on (SSO): Simplifies user authentication with single sign-on capabilities.
• LDAP synchronization: Facilitates user management through LDAP synchronization.
• Audit log: Provides a record of all system activities for compliance and security.
• Change log: Tracks changes made to the system for transparency and accountability.
• Governance Application: Offers tools for managing and governing no-code applications.
• SOC 2 Type II Compliance: Ensures compliance with SOC 2 Type II standards for security and availability.
• HIPAA Compliance: Supports compliance with HIPAA regulations for healthcare data.
• Online Academy: Provides educational resources for users to improve their skills.
• Online community: Offers a community platform for users to share knowledge and best practices.
• Customer success manager: Assigns a dedicated manager to ensure customer satisfaction and success.
• Online training and certification: Offers training and certification programs to enhance user proficiency.

Pros

• Flexible customization: Allows businesses to tailor the platform to their specific needs.
• No-code approach: Reduces the need for extensive coding knowledge, making it accessible to a broader range of users.
• Scalability: Supports growth by offering unlimited applications and workflows.
• Integration capabilities: Facilitates integration with other systems through APIs and webhooks.
• Compliance support: Ensures compliance with major security and privacy standards.

Cons

• Complexity: While no-code, some features may still require technical expertise to fully utilize.
• Cost for additional services: Some advanced features or support options may incur additional costs.
• Minimum purchase requirement: New customers must meet a minimum purchase threshold.

Creatio Pricing

The Growth Plan - $25/month is designed for small to medium-sized businesses looking to automate workflows and CRM processes. The Enterprise Plan - $55/month supports full-scale automation for corporate and enterprise needs. The Unlimited Plan - $85/month offers limitless automation capabilities with additional perks like unlimited database storage and advanced support. All plans include Creatio.ai and are priced to include taxes and fees. There is a minimum purchase requirement of $10,000 per year for new customers.

Frequently Asked Questions

1. What are the key differences between Creatio's pricing plans?

Creatio offers three main pricing plans: Growth, Enterprise, and Unlimited. The Growth Plan is ideal for small to medium-sized businesses, while the Enterprise Plan is suited for larger corporations. The Unlimited Plan provides the most comprehensive features, including unlimited database storage and advanced support.

2. How does Creatio compare to other CRM tools like Salesforce or Microsoft Dynamics?

Creatio stands out with its no-code composable architecture, offering more flexibility and customization compared to traditional CRM systems like Salesforce or Microsoft Dynamics. While these platforms are robust, they may require more technical expertise and have a steeper learning curve.

3. Does Creatio offer a free trial or freemium version?

Creatio does not explicitly offer a free trial or freemium version. However, potential customers can explore its features through demos or by contacting their sales team for more information.

4. What are the usage limits for each plan?

The Growth Plan has limits on workflow runs and API calls, while the Enterprise and Unlimited Plans offer more extensive capabilities, including unlimited workflow runs and API calls.

5. Is Creatio available in multiple languages and on multiple platforms?

Creatio supports deployment on cloud and on-premise environments and is accessible via web, desktop, and mobile applications. However, specific details about multilingual support are not explicitly mentioned, but it is generally adaptable to various business environments.

6. What are the prerequisites for using Creatio effectively?

To use Creatio effectively, users should have a clear understanding of their business processes and automation needs. While no coding is required, some technical knowledge can be beneficial for maximizing its features.

7. How does Creatio handle data security and compliance?

Creatio ensures data security and compliance by offering features like SOC 2 Type II Compliance and HIPAA Compliance, along with granular access controls and audit logs.