Scribe

Key Information

Key Features

• Works with web apps
• Quick customization
• Shareable links & embeds
• Works with mobile & desktop apps
• Company branding customization
• Edit and redact screenshots
• Export to PDF, HTML, Markdown
• Auto-redaction of sensitive data
• Advanced data governance

Pricing

• Basic Plan - Free
• Pro Personal Plan - $23/month
• Pro Team Plan - $12/month
• Enterprise Plan - Custom

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What is Scribe?

Scribe is a tool designed to streamline the creation of step-by-step guides by automatically capturing on-screen actions and converting them into detailed instructions with screenshots and text. This process saves time and enhances documentation efficiency, allowing users to build a strong knowledge base for their teams.

Scribe offers flexibility in editing and sharing guides, making it easy to customize content with additional text, images, or videos. It also supports various file formats and integrates with multiple third-party apps, facilitating seamless collaboration and distribution of documentation across different platforms.

Features

• Works with web apps: Scribe integrates seamlessly with any web application, allowing users to document processes directly from their browser.
• Quick customization: Users can quickly adjust the appearance and content of their guides to fit specific needs or branding.
• Shareable links & embeds: Guides can be shared easily via links or embedded into other documents or websites.
• Works with mobile & desktop apps: Beyond web apps, Scribe supports documentation across mobile and desktop applications.
• Company branding customization: Users can personalize guides with their company's branding, ensuring consistency across all documentation.
• Edit and redact screenshots: Scribe allows users to edit screenshots for clarity and redact sensitive information, enhancing privacy and security.
• Export to PDF, HTML, Markdown: Guides can be exported in multiple formats for flexibility in sharing and storing.
• Auto-redaction of sensitive data: Advanced features include automatic redaction of sensitive data, protecting user privacy.
• Advanced data governance: Scribe offers robust data governance options, ensuring compliance with organizational standards.

Pros

• Streamlined documentation: Scribe automates the process of creating step-by-step guides, saving time and effort.
• Personalized guides: Users can customize guides with company branding and additional content.
• Easy sharing options: Guides can be shared via links or embedded into other platforms.
• Advanced security features: Includes auto-redaction and robust data governance for sensitive information.

Cons

• Limited advanced features in free plan: The Basic Plan lacks some of the advanced features available in paid plans.
• Learning curve: New users may need time to fully understand and utilize all of Scribe's features.

Scribe Pricing

• Basic Plan - Free
• Works with any web app
• Quick customization
• Shareable with link & embed
• Pro Personal Plan - $23/month
• Works with web, mobile & desktop apps
• Customize with company branding
• Edit and redact screenshots
• Export to PDF, HTML, and Markdown
• Pro Team Plan - $12/month
• Works with web, mobile & desktop apps
• Customize with company branding
• Edit and redact screenshots
• Export to PDF, HTML, and Markdown
• Enterprise Plan - Custom pricing
• Advanced security features like auto-redaction of sensitive data
• Enterprise-grade data governance
• Single sign-on (SSO) for authentication

Frequently Asked Questions

1. What functions does the freemium account of Scribe offer?

The freemium account, or Basic Plan, allows users to work with any web app, customize guides quickly, and share them via links or embeds. However, it lacks advanced features like editing and redacting screenshots, which are available in paid plans.

2. How does Scribe compare to similar tools?

Scribe stands out for its ability to automatically generate step-by-step guides from recorded processes, making it particularly useful for documentation and training purposes. Unlike some other tools that focus solely on screenshot capture, Scribe integrates documentation creation with workflow recording.

3. What are the usage limits of the Basic Plan?

The Basic Plan does not have specific usage limits in terms of the number of guides created or shared. However, it lacks some advanced features available in paid plans, such as editing and redacting screenshots.

4. What is the refund policy for Scribe?

Scribe offers different pricing plans, and while specific refund policies are not detailed, users can start with a free Basic Plan to test the tool before upgrading to paid plans.

5. Is Scribe available on multiple platforms?

Yes, Scribe is available on multiple platforms, including web, mobile, and desktop applications. It integrates well with various browsers and operating systems, making it versatile for different user environments.

6. What are some use cases for Scribe?

Scribe is useful for creating training materials, documenting company processes, and building knowledge bases. It can also be used to create step-by-step guides for clients or new hires, enhancing onboarding and customer support processes.

7. How do you effectively use Scribe for documentation?

To effectively use Scribe, start by recording a workflow or process using the Chrome extension or desktop app. Once recorded, customize the guide with additional text or images, and then share it via links or embeds. This process streamlines documentation and makes it easily accessible to teams or clients.