Senja

Key Information

Features

• Customizable collection forms for video and text testimonials
• Multi-platform import from over 30 platforms
• Smart sentiment analysis for customer feedback
• Video auto-transcription capabilities
• Advanced organization with tags and filters
• Customizable testimonial galleries
• No-code website integration
• Team collaboration features
• Zapier integration for automation
• API and webhook support
• Customer copy bot for marketing content
• Chrome extension for quick imports
• Analytics dashboard for performance tracking

Pros

• Streamlined testimonial collection process
• Versatile platform integration
• Time-saving automated features
• Flexible display options

Cons

• Limited video storage on basic plans
• Restricted template customization
• Platform import limitations

Pricing

• Free plan at $0/month with basic features
• Starter plan at $29/month with unlimited testimonials
• Pro plan at $59/month with advanced features and team access

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What is Senja?

Senja helps businesses collect, manage, and share customer testimonials in one central platform. The software streamlines the process of gathering both video and text testimonials from customers, making it simple to showcase social proof across websites, emails, and social media channels.

The platform offers tools to import existing testimonials from over 30 different platforms, create customized collection forms, and transform customer feedback into engaging content. With features like auto-transcription and sentiment analysis, Senja makes it easy for companies to turn customer experiences into powerful marketing assets that build trust and drive conversions.

Key Features

• Customizable Collection Forms let you create branded forms to gather video and text testimonials with just a few clicks. The forms can be shared anywhere and include options to offer rewards and send automated thank-you messages to customers who provide feedback.
• Multi-Platform Import supports bringing in testimonials from over 30 platforms including Shopify, G2, Yelp, and Trustpilot. Users can also bulk upload testimonials via CSV files to quickly build their testimonial library.
• Smart Sentiment Analysis automatically processes testimonials to identify what customers love about products and services. The system spots common themes and features that customers frequently mention.
• Video Auto-Transcription converts video testimonials into text automatically, making content searchable and easier to review. Videos can be downloaded in high definition for use in marketing materials.
• Advanced Organization Tools help manage testimonials with tags, filters, and search capabilities. Users can sort by customer type, product, sentiment, or keywords to find the perfect testimonial quickly.
• Walls of Love create customizable testimonial galleries that can be embedded on any webpage. These displays showcase customer feedback with fully adjustable layouts and styling options.
• No-Code Integration allows testimonials to be added to websites, emails, and social media without technical knowledge. The system works with platforms like WordPress, Squarespace, Kajabi, and Shopify.
• Team Collaboration features let multiple team members access, edit, and share testimonials. The platform supports up to 5 team seats on paid plans.
• Zapier Integration enables automation with other business tools. Users can set up workflows to automatically request testimonials after specific customer actions.
• API and Webhook Support provides options for custom integrations and automated workflows with existing business systems.
• Customer Copy Bot analyzes testimonial language to generate marketing copy suggestions for emails, video scripts, and other content.
• Chrome Extension makes it easy to import testimonials from hundreds of websites with two clicks and share them instantly wherever needed.
• Analytics Dashboard offers insights into testimonial performance and helps identify trends in customer feedback. Users can track collection rates and measure the impact of testimonials on conversion.

Main Advantages

• Streamlined Collection Process makes gathering testimonials quick and effortless with customizable forms and automated follow-ups.
• Versatile Integration Options work seamlessly with popular platforms like WordPress, Shopify, and email marketing tools.
• Time-Saving Features include auto-transcription, sentiment analysis, and AI-powered content suggestions.
• Flexible Display Options allow businesses to showcase testimonials in various formats across different marketing channels.

Key Limitations

• Limited Video Storage on basic plans may require upgrading for businesses with extensive video testimonial needs.
• Template Customization options are somewhat restricted on the starter plan.
• Import Restrictions apply to certain platforms and file formats.

How much does Senja cost?

Free Plan - $0/month

• Limited testimonials
• Basic collection forms
• Essential features

Starter Plan - $29/month

• Unlimited testimonials
• Custom domains
• Basic widgets
• Support within 24 hours
• Word of Mouth program

Pro Plan - $59/month

• Everything in Starter plus
• Team seats (5 users)
• Super integration
• Testimonial translation
• Zapier API
• Rich snippets
• Webhooks

Note: Prices are subject to change. Please check the official website for the most up-to-date prices.

Check Senja Official Pricing ›

Frequently Asked Questions

1. How do I get started with Senja?

Sign up for a free account, create your first collection form, and share it with customers. The platform guides you through setting up your testimonial collection strategy and customizing your forms to match your brand.

2. Can I import testimonials from my existing platforms?

Yes. Senja supports importing testimonials from over 30 different platforms including Google Reviews, Facebook, Trustpilot, and G2. You can also bulk import testimonials using CSV files or the Chrome extension.

3. What happens to my collected testimonials if I cancel my subscription?

Your collected testimonials remain accessible in read-only mode. You can export them at any time before canceling your subscription.

4. Does Senja support multiple languages?

Yes. The platform supports testimonial collection and display in multiple languages. The Pro plan includes automatic translation features for testimonials.

5. How does the video testimonial feature work?

Customers can record video testimonials directly through your collection form. Videos are automatically transcribed, and you can download them in high quality for marketing use. Storage limits vary by plan.

6. Who is using Senja?

• Small businesses and startups looking to build social proof and credibility
• E-commerce stores wanting to showcase customer experiences
• SaaS companies gathering product feedback and success stories
• Marketing agencies managing testimonials for multiple clients
• Course creators and coaches collecting student success stories
• Professional service providers building trust with potential clients
• Online marketplaces gathering seller and buyer reviews
• Consultants demonstrating their expertise through client feedback

7. What kind of analytics does Senja provide?

The platform tracks testimonial performance metrics, including views, engagement rates, and conversion impact. You can monitor collection rates, identify trends in customer feedback, and measure the effectiveness of different display formats.

8. How customizable are the testimonial displays?

You can create custom layouts, adjust colors and fonts, and choose from various display formats including carousels, grids, and walls. The platform offers responsive designs that work across all devices.

9. What technical requirements are needed?

Senja is a cloud-based solution that works in any modern web browser. No special software installation is required. For website integration, basic knowledge of embedding codes is helpful but not necessary.

10. How does the reward system work?

You can set up automated rewards for customers who submit testimonials. This includes discount codes, digital downloads, or custom thank-you messages. The system tracks reward distribution automatically.