CustomGPT

Key Information

Features

• Anti-hallucination technology for accurate responses
• Support for 93 languages with natural conversation flow
• Citation generation for response verification
• Processing of 1,400+ file types
• SOC-2 compliant security measures
• Flexible deployment across multiple platforms
• Search generative experience for precise results
• Real-time learning system
• Analytics dashboard for performance tracking

Pros

• Processes up to 60 million words per project
• Seamless integration with existing systems
• Comprehensive file format support
• Continuous response improvement
• Protection of sensitive data

Cons

• Extended initial setup and training period
• Basic user interface customization
• Size limitations on file uploads

Pricing

• Standard: $89/month annually or $99/month-to-month with 10 agents and basic features
• Premium: $449/month annually or $499/month-to-month with 100 agents and advanced features
• Enterprise: Custom pricing with unlimited features and dedicated support

---

What is CustomGPT?

CustomGPT is an AI-powered platform that turns business data into smart, conversational chatbots. Built on GPT-4 technology, it creates chatbots that understand and respond to customer questions using your specific business content.

Unlike standard AI chatbots that might generate inaccurate responses, CustomGPT maintains strict boundaries by only providing information found in your company's data. The platform excels at processing various content types, from documents to videos and podcasts, making it practical for businesses looking to automate customer support, boost sales, or streamline research processes.

Key Features

• Advanced Anti-Hallucination Technology keeps your chatbot's responses accurate and factual. The system creates a context boundary that prevents the AI from making up information, ensuring all answers come directly from your business content.
• Multilingual Support for 93 Languages enables global business reach. The chatbots can understand context and maintain natural conversations across different languages, making international customer support seamless.
• Citation Generation adds credibility to every interaction. Your chatbot provides sources for its responses, letting users verify information and building trust with customers.
• Extensive Document Processing handles over 1,400 different file types and can process more than 60 million words. This includes text documents, web pages, videos, and even podcast content.
• SOC-2 Compliant Security protects your sensitive business data with industry-standard security measures, ensuring safe handling of all uploaded content.
• Flexible Deployment Options let you integrate the chatbot anywhere. Add it to your website, use it in live chat, connect through API, or deploy it as a standalone AI assistant.
• Search Generative Experience enhances your website's search functionality. The chatbot understands search context and delivers precise results with relevant links.
• Sentiment Analysis reads and responds to customer emotions, helping create positive interactions and better customer experiences.
• No-Code Interface makes it easy to set up and customize your chatbot without technical expertise. The platform offers a user-friendly dashboard for managing all features.
• API Access gives developers the freedom to create custom implementations. Build and sell trained chatbots, or integrate them into existing workflows.
• Real-Time Learning allows the system to improve its responses based on new information and interactions, keeping your chatbot current and effective.
• Analytics Dashboard tracks performance metrics and user interactions, helping you optimize your chatbot's effectiveness over time.
• Brand Voice Customization maintains consistent communication by adapting to your company's tone and style guidelines.

Main Advantages

• High Processing Capacity handles massive amounts of data, with the ability to process up to 60 million words in a single project, making it ideal for large-scale business operations.
• Flexible Integration Options allow seamless embedding into websites, customer service platforms, and existing business systems through multiple deployment methods.
• Comprehensive File Support processes over 1,400 different file formats, including documents, videos, and audio files, making content management versatile.
• Real-Time Learning Capabilities ensure the chatbot continuously improves its responses based on new data and interactions.
• Advanced Security Features protect sensitive information with SOC-2 compliance and robust data handling protocols.
• Multi-Language Support breaks down communication barriers by operating effectively across 93 different languages.

Key Limitations

• Training Time Requirements mean initial setup needs significant time investment to process and organize content effectively.
• Limited Customization Options for the user interface in the standard version restrict branding possibilities.
• File Size Restrictions apply to individual document uploads, requiring larger files to be split into smaller segments.

How much does CustomGPT cost?

Standard Plan costs $89/month (billed annually) or $99/month-to-month, including:

• 10 custom agents
• 5,000 items per agent
• 60 million words stored
• 1,000 GPT-4 queries monthly
• 3 team members

Premium Plan costs $449/month (billed annually) or $499/month-to-month, including:

• 100 custom agents
• 20,000 items per agent
• 300 million words stored
• 5,000 GPT-4 queries monthly
• 5 team members
• Additional features like OCR and Sitemap Auto-Sync

Enterprise Plan requires contacting sales team for custom pricing, including:

• All Premium features
• Microsoft Azure OpenAI API
• Custom SSO
• Advanced analytics
• Dedicated support

Note: Prices are subject to change. Please check the official website for the most up-to-date prices.

Check CustomGPT Official Pricing ›

Frequently Asked Questions

1. How long is the free trial period?

CustomGPT offers a 7-day free trial for both Standard and Premium plans, allowing users to test all features before committing to a subscription.

2. Who is using CustomGPT?

• E-commerce businesses for automated customer support and product recommendations
• Educational institutions for creating interactive learning assistants
• Healthcare providers for patient information management
• Financial services for client query handling
• Technology companies for technical documentation and support
• Marketing agencies for content creation and management
• Research organizations for data analysis and information retrieval
• Legal firms for document processing and client communications
• Real estate agencies for property information management
• Manufacturing companies for inventory and process documentation

3. How does CustomGPT handle data privacy?

The platform maintains strict data privacy standards with SOC-2 compliance. All uploaded content remains private and is processed in secure environments. Users maintain full control over their data, and the system includes options for data deletion and export.

4. What file types can CustomGPT process?

The system processes over 1,400 file formats, including PDFs, Word documents, Excel spreadsheets, PowerPoint presentations, audio files, video content, and web pages. The platform can extract text from images using OCR technology.

5. What is the refund policy?

CustomGPT offers a 30-day money-back guarantee for annual subscriptions. Monthly subscriptions can be canceled at any time but are non-refundable for the current billing period.

6. How does the anti-hallucination technology work?

The system creates strict context boundaries around your uploaded content. When responding to queries, the chatbot only uses information from your provided materials, preventing it from generating fictional or inaccurate responses.

7. Can I white-label the chatbot?

Premium plan subscribers can remove CustomGPT branding from their chatbots. Enterprise users get additional customization options for complete white-labeling solutions.

8. What are the usage limits?

Usage limits vary by plan, with specific allocations for GPT-4 queries, stored words, and team members. The Standard plan includes 1,000 GPT-4 queries monthly, while Premium offers 5,000. Enterprise plans feature customizable limits.