Helpfull AI

Key Information

Features

• Real-time human feedback within minutes
• AI-powered personas for synthetic responses
• 24/7 live customer support
• Quick survey setup process
• Affordable pricing structure
• Flexible survey options between human and AI responses
• Real-time analytics dashboard
• Pre-vetted participant pool
• Customizable survey templates
• Automated response collection
• Integration capabilities with business tools

Pros

• Quick response times within 10 minutes
• Dual testing options with humans and AI
• Cost-effective research starting at $0.10 per AI response
• No technical barriers to create surveys

Cons

• Demographic restrictions for specialized audiences
• Variable response length between AI and human participants
• Limited template customization options

Pricing

• Pay As You Go at $0/month with $1 per response
• Premium plan at $49/month with 50 credits
• Professional plan at $99/month with 100 credits
• Credit packs available in 100, 300, and 500 credit bundles

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What is Helpfull?

Helpfull stands out as a market research platform that combines human feedback with AI-powered insights. The platform lets businesses quickly gather valuable feedback through surveys and user tests, making market research accessible and affordable for companies of any size.

The platform connects businesses with real, pre-vetted participants while also offering AI personas for faster, cost-effective research. With response times as quick as 10 minutes, companies can make data-driven decisions without the traditional delays and expenses of conventional market research methods.

Key Features

• Real-time Human Feedback delivers responses from actual pre-vetted participants within minutes, not days. Users can watch responses arrive in real-time and get instant insights from their target audience.
• AI-Powered Personas provide synthetic responses at just 10 cents per response, offering a budget-friendly alternative to traditional market research. These AI personas generate accurate, representative feedback based on extensive market data.
• 24/7 Live Support ensures users get help whenever needed through multiple channels including live chat and phone support. Unlike many platforms, Helpfull provides direct access to human support staff rather than relying solely on chatbots.
• Quick Setup Process allows users to create and launch their first survey within minutes. The platform features an intuitive interface designed for users of all experience levels.
• Affordable Pricing Structure starts at $1 per real participant, making professional market research accessible to businesses of all sizes. This pricing model offers significant savings compared to traditional focus groups.
• Flexible Survey Options let users choose between human participants and AI personas based on their specific needs and budget constraints. This hybrid approach provides maximum flexibility for different research goals.
• Real-time Analytics Dashboard displays incoming responses and organizes feedback into actionable insights. Users can track trends and patterns as they emerge.
• Pre-vetted Participant Pool ensures quality responses from verified participants who match specific demographic criteria. This feature helps maintain high data quality standards.
• Customizable Survey Templates speed up the survey creation process while maintaining professional standards. Users can modify templates to match their brand and research needs.
• Automated Response Collection streamlines the data gathering process by automatically collecting and organizing feedback from both human participants and AI personas. This automation saves time and reduces manual effort.
• Integration Capabilities allow the platform to work seamlessly with popular business tools and analytics platforms. This connectivity helps teams incorporate feedback directly into their existing workflows.

Main Advantages

• Quick Response Times deliver feedback from real participants in as little as 10 minutes, enabling fast decision-making and rapid iteration.
• Dual Testing Options combine human panelists and AI personas, giving users flexibility to choose the most suitable feedback method.
• Cost-effective Research makes professional market research accessible with AI responses at just 10 cents each and human responses starting at $1.
• No Technical Barriers allow anyone to create and launch surveys without specialized training or complex setup processes.

Key Limitations

• Demographic Restrictions may limit access to certain specialized audience segments.
• Response Length varies between AI and human participants, which might affect depth of feedback.
• Template Customization offers limited options for advanced survey design modifications.

How much does Helpfull cost?

Pay As You Go - $0/month

• Buy credits as needed
• $1/response
• Basic support
• Advanced targeting
• Phone support

Premium - $49/month

• 50 credits added each month
• $0.98/credit
• Live-web support
• Expert Q&A
• API access

Professional - $99/month

• 100 credits added each month
• $0.99/credit
• Unlimited seats
• Premium support
• API access
• White-label reports

Credit Packs:

• 100 credits pack
• 300 credits pack
• 500 credits pack

Frequently Asked Questions

1. How do Credits work?

Credits can be used for both human panelists and AI personas. One credit equals one response from either option. Human panelist responses cost 1 credit each, while AI persona responses are significantly cheaper at 0.1 credits each. Credits don't expire, giving users plenty of time to use them after purchasing.

2. What type of payment options are accepted?

The platform accepts all major credit cards including Visa, American Express, Discover, and MasterCard. Monthly plans are billed automatically on a recurring basis.

3. What are "Seats"?

Seats refer to team member accounts that have access to the market research platform. Each seat allows a team member to create surveys, view responses, and analyze results within the shared workspace.

4. Are there setup fees or cancellation policies?

There are no setup fees, and users can cancel their subscription at any time. Monthly plans can be canceled without any penalties, and service continues until the end of the billing period.

5. Who is using Helpfull?

• Small business owners seeking customer feedback for product development and service improvements
• Marketing teams conducting market research and testing advertising concepts
• Product managers validating new features and user experience designs
• Startup founders testing business ideas and value propositions
• E-commerce businesses optimizing product descriptions and website content
• Content creators testing headlines and content ideas
• UX designers gathering feedback on interface designs and user flows
• Market researchers conducting quick consumer surveys
• Brand managers testing messaging and brand perception
• Entrepreneurs validating business concepts before launch

6. How does targeting work?

The platform allows users to specify demographic criteria for participants, including age, gender, location, income level, and interests. Additional targeting options are available for specific demographic selections, though additional fees may apply for highly specialized audience segments.

7. What's the difference between human panelists and AI personas?

Human panelists are real people who provide authentic, personal feedback based on their experiences. AI personas generate responses based on extensive market data and demographic profiles, offering a cost-effective way to get preliminary feedback before testing with human participants.

8. How is response quality maintained?

The platform employs a verification system for human panelists, monitoring their response patterns and maintaining quality standards. Participants who provide low-quality responses are removed from the panel. For AI personas, responses are generated using trained models that maintain consistency and relevance.