Stackbear

Key Information

Features

• Knowledge Base Integration
• Human Escalation
• Personalization
• Simple Setup
• Multilingual Support
• Lead Capturing
• Email Integration
• Brand Removal
• Unlimited Messages
• Content Scanning
• Contextual Responses

Pros

• Unlimited Messaging
• Cost Efficiency
• Scalable Pricing
• Human Escalation
• Multilingual Support

Cons

• Character Limits
• API Key Requirement
• Brand Removal Cost

Pricing

• Free Tier: $0/month, 1 bot, unlimited messages
• Starter Tier: $19/month, 5 bots, unlimited messages
• Business Tier: $99/month, 10 bots, unlimited messages, email integration, brand removal

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What is Stackbear?

Stackbear is a powerful AI-powered chatbot solution that allows users to create and customize chatbots for their websites. It leverages OpenAI models to provide human-like conversational abilities, making it ideal for various use cases such as customer support, sales, and internal tools. With Stackbear, users can upload content from their websites or import documents, enabling the chatbot to answer complex queries and engage visitors 24/7.

Key Features

• Knowledge Base Integration: Upload content from your website or import documents to let users ask questions and get answers from your company's knowledge base.
• Human Escalation: The chatbot intelligently detects when a user wants to speak to a human and seamlessly hands over the conversation to your support agents.
• Personalization: Customize the personality and behavior of your bot for multiple purposes, such as user support, marketing, and sales.
• Simple Setup: Activate a chatbot on your site with just a URL and a code snippet. Add content and fine-tune as you go.
• Multilingual Support: The AI assistant can speak multiple languages, allowing you to engage with people around the world.
• Lead Capturing: Engage website visitors with personalized conversations and capture leads for your sales team.
• Email Integration: Available in the Business plan, this feature allows for seamless integration with your email system.
• Brand Removal: Remove Stackbear branding from your chatbot, available in the Business plan.
• Unlimited Messages: All plans offer unlimited messages, making it cost-effective for high-volume interactions.
• Content Scanning: The chatbot can scan and respond based on the content of your website.
• Contextual Responses: The chatbot provides responses that are contextually relevant to the user's queries.

Main Advantages

• Unlimited Messaging: All plans come with unlimited messages, reducing the cost per message significantly.
• Cost Efficiency: Stackbear charges a fixed monthly fee, avoiding the per-message pricing model that can be costly.
• Scalable Pricing: Pricing plans scale according to your needs, from a free tier to advanced business plans.
• Human Escalation: Seamless handover to human support agents when needed.
• Multilingual Support: Engage with users in multiple languages.

Key Limitations

• Character Limits: The free plan has a lower character limit for chatbot training, potentially restricting the depth of the bot’s knowledge.
• API Key Requirement: Users need to provide their own OpenAI API key, which can be a challenge for less tech-savvy individuals.
• Brand Removal Cost: Removing Stackbear branding requires a subscription to the highest-tier plan.

How much does Stackbear cost?

• Free Tier - $0/month
  • 1 bot
  • Unlimited messages
  • 400K characters/chatbot
  • 3 day message retention
• Starter Tier - $19/month
  • 5 bots
  • Unlimited messages
  • 11M characters/chatbot
  • 90 day message retention
  • Capture leads
  • View conversation history
  • Human escalation
• Business Tier - $99/month
  • 10 bots
  • Unlimited messages
  • 11M characters/chatbot
  • Unlimited message retention
  • Capture leads
  • View conversation history
  • Human escalation
  • Email integration
  • Remove Stackbear branding

Note: Prices are subject to change. Please check the official website for the most up-to-date prices.

Check Stackbear Official Pricing ›

Frequently Asked Questions

1. What functions does the free tier of Stackbear offer?

The free tier of Stackbear includes 1 bot, unlimited messages, a character limit of 400K per chatbot, and 3 days of message retention. This plan is ideal for testing the tool or small-scale use.

2. How does Stackbear’s human escalation feature work?

Stackbear’s human escalation feature detects when a user wants to speak to a human and seamlessly hands over the conversation to your support agents. This is particularly useful for customer support, ensuring that complex issues are handled by real people when necessary.

3. Can Stackbear support multiple languages?

Yes, Stackbear’s AI assistant can speak multiple languages, allowing you to engage with users from around the world. This feature is beneficial for businesses with a global customer base.

4. Who is using Stackbear?

Stackbear is suitable for a variety of users, including:

• Startups
• Freelancers
• Small businesses
• Medium businesses
• Large enterprises
• Non-profit organizations
• Personal use
  Stackbear can be used in various contexts such as customer support, sales, marketing, and internal communications.

5. How does Stackbear compare to other chatbot tools?

Stackbear stands out with its cost-effective pricing model that offers unlimited messages, unlike many other tools that charge per message. It also allows users to bring their own OpenAI API key, giving them control over costs. Additionally, its multilingual support and human escalation features make it a versatile tool for various business needs.

6. What are the prerequisites for using Stackbear?

To use Stackbear, you need to provide your own OpenAI API key. This may require some technical knowledge, but it allows for greater control over costs and usage.

7. How can I use Stackbear effectively?

To use Stackbear effectively, start by uploading your website content or importing relevant documents. Customize the chatbot's personality and behavior to fit your brand and needs. Use the simple setup process to activate the chatbot on your site, and fine-tune it as you go. Utilize features like lead capturing and human escalation to enhance user engagement and support.