Avoma

Key Information

Features

• AI meeting assistant with recording and transcription in 40+ languages
• Automated note-taking system with custom templates
• Smart chapters and topic detection
• CRM integration and automated data entry
• AI-powered deal risk alerts
• Advanced scheduling with group booking
• Conversation intelligence dashboard
• AI call scoring and coaching
• Pipeline management tools
• Live answer assistant
• Usage intelligence analytics
• Collaborative features
• Win-loss analysis

Pros

• Time-saving automation for 4+ hours weekly
• Multi-language support for 40+ languages
• Comprehensive CRM platform integration
• AI-powered analytics and insights
• Flexible scheduling capabilities
• Real-time support during calls

Cons

• Initial learning curve
• Template configuration requirements
• Team adoption challenges
• Integration setup complexity

Pricing

• AI Meeting Assistant at $19/user/month
• Conversation Intelligence at $59/user/month
• Free view-only access for team collaboration
• 14-day free trial with full access

---

What is Avoma?

Avoma is an AI-powered meeting assistant and revenue growth platform that streamlines the entire meeting lifecycle for customer-facing teams. The platform automatically records, transcribes, and analyzes meetings while generating detailed notes and actionable insights to help teams work more efficiently.

The platform combines meeting automation, conversation intelligence, and revenue intelligence capabilities to help sales teams close deals faster and boost productivity. By automating administrative tasks like note-taking, follow-ups, and CRM updates, Avoma allows teams to focus on having meaningful conversations and building stronger customer relationships.

Key Features

• AI Meeting Assistant that automatically records and transcribes meetings in 40+ languages, generates smart summaries, and creates follow-up emails. The assistant can join meetings automatically and provide real-time transcription.
• Automated Note-Taking System with custom templates that captures key discussion points, action items, and decisions. The AI organizes notes by topics like business needs, pain points, and competitors with timestamp links.
• Smart Chapters and Topic Detection that breaks down conversations into digestible segments and automatically identifies important discussion themes, making it easy to review and share specific parts of meetings.
• CRM Integration and Data Entry that automatically syncs meeting data, updates custom fields, and enriches CRM records for popular platforms like Salesforce and HubSpot without manual input.
• AI-Powered Deal Risk Alerts that analyze pipeline health in real-time and notify teams about at-risk opportunities, allowing for proactive deal management and improved forecasting accuracy.
• Advanced Scheduling Features including unlimited 1:1 scheduling, group booking, and round-robin distribution. The platform automates lead qualification and routing directly from web forms.
• Conversation Intelligence Dashboard providing insights into talk patterns, engagement metrics, and team performance. The system tracks keywords, topics, and sentiment across all customer interactions.
• AI Call Scoring and Coaching that automatically evaluates calls based on custom criteria or pre-built sales methodology scorecards like MEDDIC, BANT, and SPICED. Provides personalized coaching recommendations.
• Pipeline Management Tools offering real-time visibility into deal progress, buyer engagement tracking across channels, and precise revenue forecasting capabilities.
• Live Answer Assistant that helps handle objections in real-time by providing AI-generated responses and battle cards during customer conversations.
• Usage Intelligence Analytics showing team adoption metrics, meeting engagement data, and ROI tracking to measure the platform's impact on productivity.
• Collaborative Features enabling teams to share notes, comment on recordings, create playlists of key moments, and work together seamlessly while maintaining role-based access controls.
• Win-Loss Analysis powered by AI that provides objective insights into successful and unsuccessful deals to improve future sales strategies.

Main Advantages

• Time-Saving Automation saves over 4 hours per week through automated note-taking, follow-up emails, and CRM updates
• Multi-Language Support offers real-time transcription in over 40 languages
• Comprehensive Integration connects seamlessly with major CRM platforms for automatic data syncing
• AI-Powered Analytics provides detailed conversation insights and deal risk alerts
• Flexible Scheduling includes unlimited 1:1, group, and round-robin booking capabilities
• Real-Time Support offers live answer assistance during calls to handle objections effectively

Key Limitations

• Learning Curve requires time to master all features and capabilities
• Template Setup needs initial configuration for custom note-taking templates
• Team Adoption requires consistent usage across teams for maximum effectiveness
• Integration Setup demands proper configuration for optimal performance

How much does Avoma cost?

AI Meeting Assistant - $19/user/month

• Unlimited AI note-taking
• Real-time transcription
• AI-generated smart chapters
• AI-powered follow-up emails
• Basic CRM integration

Conversation Intelligence - $59/user/month

• All AI Meeting Assistant features
• AI call scoring
• Talk pattern insights
• Custom smart trackers
• Activity and engagement analytics
• Advanced CRM integration

View-only Access - $0/user/month

• Collaborate with team members
• View meeting recordings and notes
• Access shared content

Note: Prices are subject to change. Please check the official website for the most up-to-date prices.

Check Avoma Official Pricing ›

Frequently Asked Questions

1. How long is Avoma's free trial?

Avoma offers a 14-day free trial with access to Business plan functionality without restrictions. No credit card is required during the trial period. After the trial expires, users are automatically switched to the Free plan.

2. What platforms does Avoma support?

Avoma integrates with major video conferencing platforms including Zoom, Microsoft Teams, Google Meet, BlueJeans, and GoToMeeting. It also works with popular CRM systems like Salesforce and HubSpot.

3. What languages does Avoma support?

Avoma provides transcription support for over 75 languages, including English, Chinese, French, German, Spanish, Japanese, Hindi, and many more. The platform can automatically detect and transcribe multiple languages during the same meeting.

4. What happens to my meeting data after cancellation?

Avoma returns or deletes customer data within 30 days after service termination. Users can request their data before account closure.

5. Does Avoma offer refunds?

Avoma typically does not offer credits or refunds for plan cancellations, changes, or unused licenses in the middle of a subscription period.

6. How does Avoma compare to Gong and Chorus?

While Gong and Chorus focus primarily on sales conversation intelligence, Avoma provides a broader solution that includes meeting automation, scheduling, and revenue intelligence at a more affordable price point. Avoma also offers free viewer licenses for collaborators.

7. What are the usage limits?

Usage limits vary by plan. The free plan includes basic meeting assistant features with limited recording time. Paid plans offer unlimited AI note-taking, recording storage, and advanced features based on the subscription level.

8. Who is using Avoma?

• Sales teams utilizing it for deal tracking, pipeline management, and sales methodology implementation
• Customer success managers monitoring client interactions and satisfaction levels
• Marketing teams capturing customer feedback and market research insights
• HR professionals conducting and documenting interviews and training sessions
• Product managers gathering customer requirements and feedback
• UX researchers recording and analyzing user interviews
• Executive teams tracking strategic discussions and action items
• Support teams documenting customer issues and resolutions
• Educational institutions recording and transcribing lectures
• Professional services firms maintaining detailed client meeting records

9. How secure is my meeting data?

Avoma is GDPR-compliant and SOC 2 Type-II certified. The platform implements role-based access controls, customizable consent notifications, and secure data storage protocols.